Hardware and Software Support
An important part of offering a complete service is to make sure that your equipment is up to date so you can rely on it to perform to perfection. We frequent assessments on our customers’ existing equipment, if needed we recommend replacements and offer guidance for new products according to your budget and needs to ease your frustrations of not knowing what product is right for you when it comes to new equipment and operating systems. All equipment gets installed with our secure process by one of our professionally trained technicians and we offer training if necessary.
If our client needs custom software for their business we have a programmer that can create if for them with their specific needs and they have our full support from our entire team along the way. We hold their hands through every step of the way. Our advisors will help create the concept, our programmer will make it come to life, technical support will modify it to perfection and train you and your staff, and our help desk will always be there if you need support.
FREE 30-Minute Hardware And Software Assessment
Are you completely fed up with chronic hardware and software problems and escalating breakdowns? Do you worry that they will break and lose your data? Are you concerned that you do not have the proper equipment? Learn the best ways to eliminate your hardware and software problems and get a reliable base for your business. This approach has SAVED our clients THOUSANDS of DOLLARS and we are happy to share it with you.
Some of our Success Stories
Co-Managed It That Works!
ItCon set up a functioning worry-free co-managed IT department for us. They are on top of EVERYTHING be it technical, security, personal relationships or miscellaneous tasks. ItCon takes it all upon themselves, they dot all their i’s and cross all their t’s. Every person at ItCon is vigilant about not letting anything fall through the cracks. Our in-house IT staff has an amazing, transparent, working relationships with them and ItCon created the possibility to get everyone on the same page working as a team, to be as efficient and productive as possible. I am truly happy that I hired ItCon to be part of our team!
Joel Kestenbaum
Chief Operating OfficerODA Primary Health Care Network
Personalized, Professional, & Responsive!
From my experience working with other firms, ItCon’s customer service sets them apart from their peers. ItCon’s scale-able solution allowed us to grow by more than 300% with no worries about IT and Security staffing, training or recruitment. I can count on their personalized, proactive and responsive service, whether it’s at 2am on a Sunday or a 2pm on a Wednesday. With ItCon always being there for us, I know my IT and cyber security needs are addressed no matter how big or small they are, and my company is functioning smoothly with a reliable team at its side.
Mordechai Binder
COODaas Wellness
Treats Us With Respect, Dignity And Has A Can-Do Attitude!
Every companies biggest fear is getting hacked, from when ItCon joined our team they took that fear away. With ItCon’s exceptional security and protection we do not have ANY breaches and they keep us educated on the importance of security. ItCon is there to service us 24/7, they have a good ticket system that gets answered in a timely manner. If an urgent matter should occur, we get full support from the entire team and they will come into our office on weekends, after hours or work through night well into the morning hours till they fix the issue. ItCon always treats us with respect, dignity and has a CAN-DO attitude. We have a small business type of relationship with the owners of ItCon (when its required) and the professionalism of a large company. ItCon is an IT company that truly cares and does the right thing!
Meyer Gross
Vice President of SalesTiger Industries, Inc.
