Why ItCon?

Fast Communication And Support!

ItCon’s service has help us reduce our time and effort spend on negotiating contracts with vendors. This is the first time I’m saying this to a vendor, you guys should reach out more often and tell us what other services or product offerings you provide because we love working with ItCon. Their fast communication and support make them a great vendor to have as part of our team.

First-Class Corporate It And Cyber Security Infrastructure!

As the founder of Yes I Can Services in Brooklyn, New York, I know how important it is to have a solid foundation for sharing data and communication; and when your team is mostly ‘virtual’ - spread out across the country and Internationally - this becomes even more important. And given the fact that I’ve been spoiled by having first-class corporate IT and cyber security infrastructure, I wasn’t about to settle for anything less than the best for keeping our mission-critical applications, data and communications working. That’s why I feel so fortunate to have been introduced to ItCon. They have incorporated redundant systems with a dependable backup strategy which has guaranteed us constant up-time and easy access for my team to all of our network resources. I have referred ItCon to my colleagues and have received nothing but positive comments on their expertise, responsiveness and attention to providing top notch services.

ItCon Has Taken The Burden Off My Back!

When we were with our previous IT company, the executives in our company were misled into thinking that our network is being monitored properly and a simple local backup created should suffice. Until our network was hit by the well-known malware “ransomware”. This malware paralyzed our entire operation for 10 full days. Even after we were back up and running, due to the lack of proper backup, our agency lost tremendous amount of data which we were not able to recover. So if anyone thinks that monitoring is really not needed, or backups are not as necessary, I can tell them first hand that sooner or later they will get hit You have to be able to prevent the disease and have the cure handy as well. Thanks to ItCon and their Business Care program, the entire burden of computer support has been taken off my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It’s really helped speed up our network, our programs run better, and we don’t have the recurring problems that we had in the past. It’s really rare to find an IT and cyber security company that caters to Businesses like ours and get the support they provide. I’m very proud of what we’ve accomplished here and since ItCon has become part of our team, we have hired and branched out more. We never feel that any other client take priority over our company. Each Employee in ItCon has the support, knowledge and sophistication needed, yet manage to give that personal attention to each and every employee at our company. You would think Moshe, who is the CTO, doesn’t have any other customers because he’s always available never have imagined back when things were cruising along. Our business has grown so much since ItCon has come on board. I truly believe that ItCon helped us grow and helped us get and maintain the clients that we have. I think it’s wonderful. Goodbye Problems, Hello Safety and Security!